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Comprehensive Customer Insights: Surveys, Discussions, and Reporting Solutions for Enhanced Experiences
What is a Customer Experience Platform?
CX is more than a buzzword.
A Customer Experience Platform is a comprehensive market research software solution that empowers companies to build and maintain customer communities, facilitating targeted communication and personalized engagement.
With IC, you can effortlessly segment customers, and send out emails or texts to specific target groups, ensuring your messages resonate with the right audience. Our platform also allows you to distribute surveys, initiate discussions, and organize live focus groups via email and text, making participation seamless for your customers. By simplifying the feedback process, IC enhances customer engagement and provides valuable insights to help you better understand and serve your customers.
Website Experience Management
We help understand the "Why" behind your website data. Website intercept surveys help you understand why people left your site.
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