PLATEFORME D'EXPÉRIENCE CLIENT
Une solution qui fait sourire tout le monde
Des clients, To Employés Nous fournissons une solution de gestion de l'expérience que tout le monde aime
Capture insights through surveys, discussions, and communities. Use AI to personalize experiences, uncover key drivers, and make smarter, growth-driven decisions.
Comprehensive Customer Insights: Surveys, Discussions, and Reporting Solutions for Enhanced Experiences
What is a Customer Experience Platform?
CX is more than a buzzword.
A Customer Experience Platform is a comprehensive market research software solution that empowers companies to build and maintain customer communities, facilitating targeted communication and personalized engagement.
With IC, you can effortlessly segment customers, and send out emails or texts to specific target groups, ensuring your messages resonate with the right audience. Our platform also allows you to distribute surveys, initiate discussions, and organize live focus groups via email and text, making participation seamless for your customers. By simplifying the feedback process, IC enhances customer engagement and provides valuable insights to help you better understand and serve your customers.
Gestion de l'expérience du site Web
Nous vous aidons à comprendre le « Pourquoi » derrière les données de votre site Web. Les enquêtes d'interception de sites Web vous aident à comprendre pourquoi les internautes ont quitté votre site.