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使用客户体验平台让客户满意

Comprehensive Customer Insights: Surveys, Discussions, and Reporting Solutions for Enhanced Experiences

What is a Customer Experience Platform?

CX is more than a buzzword. 

A Customer Experience Platform is a comprehensive market research software solution that empowers companies to build and maintain customer communities, facilitating targeted communication and personalized engagement. 

With IC, you can effortlessly segment customers, and send out emails or texts to specific target groups, ensuring your messages resonate with the right audience. Our platform also allows you to distribute surveys, initiate discussions, and organize live focus groups via email and text, making participation seamless for your customers. By simplifying the feedback process, IC enhances customer engagement and provides valuable insights to help you better understand and serve your customers.

网站体验管理

我们帮助您了解网站数据背后的“原因”。网站拦截调查可帮助您了解人们离开您网站的原因。

An image of the website feedback survey option for desktop and mobile
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客户数据

客户数据安全从未如此重要。安全地存储您的客户数据。数据在静态和传输过程中均经过加密。

连接和参与

与您的客户建立直接联系。邀请您的客户加入品牌社区,他们可以在其中分享反馈。

Quantative_and_Qualitative_Research_Tools_Customer_Experience_Platform.jpg

连接和参与

与您的客户建立直接联系。邀请您的客户加入品牌社区,他们可以在其中分享反馈。

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