CUSTOMER EXPERIENCE PLATFORM
 

7/11 Japan is redefining convenience retail through data-driven strategies. Unlike the U.S., where stores receive two deliveries weekly,...

Abercrombie & Fitch's historic brand reborn through strategic market research, targeting 20-somethings and achieving remarkable growth.

In the fast-paced digital world, customer expectations have evolved rapidly, leaving many traditional banks struggling to keep up. This...

Nadia Liu Spellman's journey with Dumpling Daughter isn't just about serving up delicious dumplings; it's about honoring family legacy...

Justin Gold's journey to success began with a need for more protein to fuel his active lifestyle as a vegetarian. He started testing...

Back in college, Seth Berkowitz had a craving for something sweet in the dead of night. But he wasn't satisfied with the usual options....

Ever heard of Huan? They're the brains behind smart pet tags that make sure you can locate your pet should they run off. Initially, their...

Lego created an online customer community called LEGO Ideas. This online community allows their passionate fans to propose and vote on...

Red Bull's success has always been about understanding its customer base and providing the pulse of adventure that they crave. It boldly...

Ever hear how a small local Inidan deodorant company took on the giant Axe deodorant? The owner of Fogg did so by astutely analyzing its...

Lego, a timeless favorite for generations, has always been good at understanding their customer. Whether it be a Customer Community or...

While Red Bull has captured adventure lifestyle and extreme sports athletes and rockstars alike, the creator of Liquid Death realized...

There has never been a time in history where so many things are fighting for our attention. In a recent study by , the battle for...

Incheon Airport in South Korea has truly prioritized the customer experience game! Known for its efficiency, cleanliness, and high-tech...

Domino's Pizza has transformed its customer experience through technology. The company's innovative use of apps for ordering and tracking...

In Singapore, they're all about innovation, using a citizen engagement platform called "REACH" to get residents in on the action. This...

In today's highly competitive business landscape, providing an exceptional customer experience is paramount. That's where customer...

In a recent interview, Jeff Bezos discusses how customers had been complaining about wait times on support. The metrics presented in the...

Let's face it market research has changed a lot, in the past twenty years, but compared to other industries it has probably changed the...

As the way people shop and connect with businesses evolves in 2024, companies must adapt to three significant trends. Utilizing customer...